“Virgin” means guaranteed to be unprocessed, free of any hair color or chemicals; retaining all cuticles in its original healthy state.
“Remy” means that all the cuticles of the hair are guaranteed to be in the same direction. This means no more hair tangling problems.
With Raw hair, each bundle can vary slightly in texture and wave pattern since it comes from different donors. NO two bundles are exactly the same.***
If you are purchasing lengths between 12″ & 18″ you will need 2 bundles.
If you are purchasing lengths between 20″ & 30″ you will need 3 bundles.
Pro Tip: If you are someone who likes extremely full hair; or you are making a unit add (1 additional bundle) to the requirements listed above.
*Always use your longest length to determine the correct amount of hair to purchase. Example: If you are purchasing a 16″/18″/20″ you will need 3 bundles.
These requirements apply to traditional sew-ins, closure, and frontal sew-ins.
Very Important: Do Not skip purchasing a bundle because you choose to purchase a closure or frontal.
Yes. Our wefts are reinforced and made by a machine. They can be cut without unraveling. We do not suggest cutting our weft. Any hair that has been manufacture to be stitched on a weft is entitled to experience minimum shedding which is absolutely normal. Minimum shedding meaning the hair will never have a noticeable or drastic decrease in its density or volume.
Yes, this is 100% raw human hair that is not processed in any way. So you can color the hair. You can apply heat to the hair and you can go swimming with the hair. We advise you to treat it as if it was grown by you. Use conditioner before swimming. Apply minimal heat and have it colored by a professional so that you get the most from your investment.
This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take good care of it and it will last longer. Depending on maintenance, hair will last 6 months to a few years.
Hair Care Tips
Caring for virgin "raw" hair is no different from caring for your natural hair. Our hair is the closest you will find to your natural hair. Here are just a few tips on daily care to keep your hair weave looking healthy, manageable, and reusable.
Styling Tools: It's very important to use a wide-tooth or paddle back brush using gentle strokes when washing and or styling the hair. Although you can use heat to style your hair it is best to use the least heat as possible to protect your investment.
Before Going to Bed: Gently brush hair to remove all tangles. Braid your hair into a couple of big braids, wrap your hair, or tie your hair into a ponytail or bun. Sleeping in a satin scarf is also beneficial.
Washing Your Hair: Keeping your hair extension clean is very important to make them last longer. Before washing your hair extensions: Brush your hair and remove all tangles and knots. Then thoroughly wet the hair and use a moisturizing sulfate-free shampoo. Always shampoo my hair going in a downward motion. Apply a deep moisturizing conditioner to your extensions. After washing and conditioning your hair, apply a good leave-in conditioning product, this always helps to keep your hair super soft and moist.
Wavy & Curly Hair: If you have wavy or curly textured hair extensions and plan to wear the hair wavy or curly you need to apply a curl defining/curl control cream while the hair is wet. This way it will stop the hair from frizzing and lock in the wave or curl in the hair.
Shipping & Returns
We care about your complete satisfaction. To ensure there are no errors in your order, please contact us before completing your purchase or if you have any questions about our processing and shipping times policy, as listed below. We highly recommend that you do not schedule any hair appointments until your hair is delivered.
All sales are final. We do not offer returns or refunds.
Please read: your billing and shipping addresses must match. To protect our customers from fraud, we use a system that requires billing and shipping information to match. We are not held responsible for shipping to the wrong location if your shipping and billing information does not match.
We are not responsible for lost or damaged packages. If you are not home, please arrange with your local post office office to hold your packages until you are home to receive them.
Shipping times information:
Bundles: We begin to work on orders as soon as we receive them; however, please allow 6-8 business days for order processing, with an additional 2-3 business days for delivery. Holidays and weekends do not count as business days. Please note 6-8 business days with 2-3 business days for delivery is approximately 2 weeks.
Sales: During a sale period, please allow for additional 5 business days are needed during sales.
Closures/frontals: Please be aware processing time for closures and frontals are not the same processing time as bundles. We typically need 2.5 weeks for them to be made and then shipped. If your order contains a closure/frontal, we will ship your entire order when your closure/frontal is ready. We cannot partially ship orders.
Please Note: Weekends/holidays are not counted as business days, and we do not ship on Saturdays, Sundays, or US national holidays. All orders placed over the weekend or any national holidays will begin processing the following business day. Once your order is prepared for shipping, a shipping confirmation, including the tracking number, will be sent to you via the email address you provided on your account. Once you receive your tracking number, it may take up to 24 hours for an estimated delivery date to appear.
We are not responsible for late shipments due to incorrect address input, inclement weather, holidays, natural disasters, or carrier delays. We entrust USPS to deliver your package on time. If your package is delayed, we will not offer a reimbursement of shipping charges.
International Orders: Import duties, taxes, and charges are not included in the item prices or shipping costs. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be before purchasing.
Undeliverable packages, incorrect addresses, and refused deliveries: Your order will usually be shipped via USPS to the address you provided at the time of checkout. Tracking numbers are sent to your email address as soon as a shipping label is created. Please be sure to check your spam folders for shipping information. You will receive an order confirmation email along with (2) shipping confirmation emails, one from us and one from PayPal. Both emails will contain your tracking number. After checking if you do not receive a tracking number, please let us know. Use your USPS tracking number to track your package in transit. Incomplete or incorrect address information is the primary cause of shipment delays. Please thoroughly check the address information on your order. Ensure you have included all of the necessary information (address, apt#, etc.) needed to deliver your package. **We will not change shipping addresses once orders are placed. Please note if your order is returned to us, we will re-ship your order upon arrival at our facility at your expense. Love & Health Shop will not be responsible for returned packages due to inaccurate shipping information. If your package is returned to us because of a customer discrepancy, you will be responsible for the cost to reship your package.
We apologize for the inconvenience, but we do not have any way to give special delivery instructions to the USPS delivery person and any such instructions will be ignored. USPS will usually make several attempts to deliver your package. They may also leave a notice of their attempts to deliver at the delivery address and give you a telephone number to call for pick-up or to arrange alternate delivery. It is the customer’s responsibility to arrange for package pick-up if necessary. We will not issue refunds for refused or abandoned shipments.
Lost shipments: If you have tracked your package and there is a discrepancy in delivery information or lost in transit, please contact us by email immediately. We will contact USPS right away and initiate a trace for your package and have them start an investigation. This investigation can take up to 8-10 business days. However, we cannot control or guarantee how long it may take. We will not replace or refund lost packages.
Love & Health Shop reserves the right to change or modify our policy at any time without giving prior notification.